We are proud on our made in germany high-quality products, social conditions and manufacturing standards. Unfortunately, on rare occasions, faults in our product may occur.
If you believe your product is faulty, please return your product via our Returns Portal for a refund or online store voucher.
> Click here to enter the SYN Returns Portal
Please note: SYN Global Cycling Club has a 12-month Warranty period from the date of receipt. Warranty goods claims do not cover wear & tear. Proof of purchase is needed for us to be able to assist you with a warranty claim.